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The quality system ISO ALTA 9001-2000

With our membership at Alta Juris International group, our cabinet makes you profit from a double expertise: general practitioner and specialist for all your fine questions.

We work within teams regional and national who are specialized to ensure our continuous training in connection with recognized experts.

All the members of the cabinet: lawyers as assistants, follows formations to update and develop their competences.

Iso Alta 9001-2000

Our quality system

Harmonisation of the methods of the working work to ensure the same quality whatever the cabunet.

Performances raised in the services provide by each cabinet.

Pooling of the means of management, marketing and formation.

Diversification of competences of lawyers and their personnel so they remain dynamic actors of the law market while positionning in the new legal disciplines.

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Procédures Quality

Respect the rules

11 procedures are followed in to bring a service to you wich we want perfect.

Managelent quality of the customer
Quality of assignment of the files
Quality new case
Quality follow the case
Quality classification and filing of the files
Quality of administrative management
Date processing quality
Quality of management of documentation
Quality of audits
Quality of management of the corrective actions and the preventive
Quality of measurement and analysis

Objectifs Quality

Mesure the service

Any anomaly in the control of a svice, the management of a file or in the application of the system of management of quality, is the subject of a report of dysfunction.

We assert ourselves indicators and qualitative aims measured by stricts internal audits:
REALISAZION OF THE SERVICES: reactivity, ponctuality, présentation
MANAGEMENT: competitiveness, economical profitability , developpement
FORMATION: legal competence
MONITORING AND QUALITY IMPROVEMENT: performance Quality

Each year, we are audited.